Link2Life Effective Date: June 2, 2026 Last Updated: June 2, 2026

1. Introduction

Link2Life (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you register for our training courses.

2. Information We Collect

When you register for a course or interact with our services, we may collect:

Contact Information

  • Full name
  • Email address
  • Phone number
  • Mailing address

Payment Information

  • Credit card or debit card details (processed securely through our payment processor)
  • Billing address

We do not store your full payment card details on our systems. Payment transactions are processed through a secure third-party payment gateway.

3. How We Collect Your Information

We collect your information through:

  • Arlo — our online course registration and management platform, which you use to register, pay for, and manage your course enrollments.
  • Direct communication (email, phone, in person).

4. How We Use Your Information

We use your information to:

  • Process course registrations and payments
  • Send confirmation, reminder, and follow-up emails related to your training
  • Issue certificates of completion
  • Respond to your inquiries
  • Maintain accurate training records as required by applicable standards
  • Improve our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Third-Party Services

We use the following third-party service providers who may have access to your information solely to perform services on our behalf:

These providers are bound by their own privacy policies and are required to protect your information.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, regulatory, or certification record-keeping requirements
  • Resolve disputes or enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Ask us to correct inaccurate or incomplete information
  • Deletion — Request that we delete your personal information (subject to legal obligations)
  • Withdraw consent — Where we rely on your consent to process information, you may withdraw it at any time

To exercise any of these rights, contact us at the information below.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure platforms and limiting access to your data to those who need it to perform their job.

No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Link2Life Email: info@link2life.ca

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this policy periodically.

This Privacy Policy applies to personal information collected in connection with Link2Life’s training and registration services.